Pride Healing & Recovery Services emblem Pride Healing &
Recovery Services
Menu
Request an Appointment

Insurance & Rates

Straightforward information about cost and coverage

Every effort is made to keep the cost of care clear and manageable. Money worries shouldn't be one more reason to put off getting support — asking about cost is always welcome, never awkward.

Accepted Insurance Plans

Currently in-network

Pride Healing & Recovery Services is credentialed and actively accepting the following plans. If you don't see your plan listed, reach out — additional credentialing is in progress and updates happen often.

  • UnitedHealthcare

    Commercial · Marketplace · Medicare

  • AmeriHealth Caritas

    Louisiana Medicaid

Credentialing In Progress

Coming soon

The following plans are actively being credentialed and will be accepted once approvals are complete:

  • Healthy Blue (Louisiana Medicaid)
  • Humana (Medicaid)
  • Additional commercial, Medicaid, Medicare, and EAP plans

If your plan isn't listed above, reach out — the credentialing list is growing, and out-of-network options like superbills are available in the meantime.

Typical Session Investment

A general sense of cost, before you ever call

These are approximate private-pay ranges, not exact quotes — your specific rate is confirmed during your free 15-minute consultation and provided to you in writing, as part of your Good Faith Estimate, before your first session.

Session Type Fee
Individual Therapy
Initial 15-Minute ConsultationA no-cost phone or video call to see if this is a good fit — not a therapy session Free
Individual Counseling Initial SessionIntake & assessment, about 60 minutes $150
Individual Therapy SessionOngoing sessions, 45–50 minutes $125
Extended Individual Therapy SessionUp to 90 minutes $175
Intensive Individual Therapy Session120 minutes or longer $225+
Couples & Family Therapy
Initial Couples/Family SessionIntake & assessment, about 60 minutes $175
Couples/Family Therapy SessionUp to 60 minutes $150
Longer Couples/Family SessionUp to 90 minutes $200

Cost Shouldn’t Be a Barrier

Sliding-Scale Fees Available

Every situation is different. Sliding-scale adjustments are considered on a case-by-case basis for clients facing financial hardship — and this isn’t reflected in the fees above. Just bring it up during your free 15-minute consultation, and we’ll talk it through together. Circumstances can also be revisited if your situation changes partway through care.

Request a Consultation
Free Consultation Every prospective client is offered a free 15-minute consultation, by phone or secure video, before anything is scheduled or paid for. It's a chance to describe what's going on, hear how this practice works, and ask about cost — and it's offered the same way to everyone, whatever your coverage. It isn't a therapy session: no assessment, diagnosis, or treatment advice is given, and the counseling relationship begins at intake, not at the consultation. If self-pay is your route, this is also when you'll receive your Good Faith Estimate. No fee applies if you need to reschedule or miss it.
Private Pay Private pay (cash pay) is welcome and available for anyone whose plan is not yet in network, or who prefers not to use insurance. See the typical session investment above — your exact rate is confirmed during your consultation call.
Accepted Plans Currently in-network with UnitedHealthcare (Commercial, Marketplace, and Medicare) and AmeriHealth Caritas. Additional plans — including Healthy Blue, Humana, and other commercial, Medicaid, Medicare, and EAP plans — are actively being credentialed. Reach out for the most current status.
Insurance Questions Not sure what your plan covers for telehealth counseling? You're welcome to call your insurance provider directly to check your mental health benefits — or reach out to the practice, and we're glad to help however we can.
Sliding Scale Every situation is different, so sliding-scale requests are reviewed individually rather than following a fixed schedule — bring it up during your consultation and it will be considered case by case.
Cancellation Policy Full cancellation and no-show policies are reviewed and agreed upon during intake. You can read them in advance on the Cancellation & No-Show Policy page. Clients covered by Louisiana Medicaid are never charged these fees.
Session Format Secure telehealth video sessions only, available anywhere in Louisiana. In-person sessions aren't offered yet, but are planned for the future as the practice grows.
New Client Paperwork Before your first session, you'll review a few standard documents: informed consent for treatment, a telehealth consent form, the practice's privacy and confidentiality policies (HIPAA Notice of Privacy Practices), and a written fee schedule. If you're ever coordinating care with another provider, a release-of-information form is completed first. Everything is reviewed together during intake, so nothing shows up as a surprise later.
Superbills If you'd like to try to get partial reimbursement from your insurance company for out-of-network care, a superbill — an itemized receipt of services — is available upon request.

Payment Policy

A secure card is kept on file

To help make billing feel simple and stress-free, clients are asked to keep a secure credit or debit card on file for payment purposes, including copays, session balances, and applicable late cancellation or no-show fees.

Card details are stored in the practice’s secure, HIPAA-compliant billing system — never by email or text. Read the full Payment Policy for details on timing of charges, accepted methods, cancellations, and sliding-scale options.

Insurance vs. Private Pay

Weighing your options

There's no universally right answer — it depends on your priorities around cost, privacy, and flexibility. This is general information, not specific to any single insurance plan; details vary by carrier. Talk it through during your consultation if you're unsure which fits you best.

Using Insurance

Potential advantages

  • Lower per-session cost through a copay or coinsurance, once benefits apply
  • Can make frequent, ongoing care more affordable over the long run

Things to consider

  • Most plans require a mental health diagnosis before they'll approve payment, which becomes part of your medical record
  • Plans often cap the number of covered sessions or require periodic re-authorization to continue
  • Insurers can request treatment reviews or audits of session records to confirm care is "medically necessary"
  • Session length, frequency, or approach can be shaped by what's covered, not only by clinical judgment

Paying Privately

Potential advantages

  • No diagnosis is required simply to receive care
  • No third party reviewing session notes or treatment plans — what's shared stays between you and your counselor
  • No session caps or pre-authorization — pace and length of care are guided by your goals and clinical judgment
  • Sliding-scale consideration may be available on a case-by-case basis

Things to consider

  • The full session fee is paid out of pocket at the time of service
  • No direct insurance payment — though a superbill can be requested to seek partial out-of-network reimbursement

Both paths — using in-network insurance or private pay — are available side by side. There's no wrong choice; it's simply worth knowing the trade-offs going in.

Your Right to a Good Faith Estimate

Know the cost before you begin

Notice: You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the federal No Surprises Act, health care providers are required to give patients who don’t have insurance, or who are not using insurance, an estimate of the expected charges for medical services — including psychotherapy services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare service, including psychotherapy
  • You can ask this practice, and any other provider you choose, for a Good Faith Estimate before you schedule a service
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill
  • Make sure to save a copy or picture of your Good Faith Estimate

At this practice, your exact rate is confirmed during the free 15-minute consultation and provided to you in writing, as part of your Good Faith Estimate, before your first session — so you always know the amount before it’s charged. You’re welcome to request a written estimate at any point before your first session; just ask.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Questions About Cost?

Ask before you book — there's no pressure.

Cost shouldn't be a mystery. If you're unsure whether this practice is a fit for your budget or insurance situation, send a message and get clear answers before scheduling anything. There's no shame in asking, no pressure to commit, and no judgment either way — just honest information so you can make the choice that's right for you.

Anything you share is kept in strict confidence under HIPAA and Louisiana law. Your information is never shared without your written consent, except where legally required. Billing conversations get the same privacy protection as clinical ones.

Ask a Question